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Brocade Expands Service and Support

Brocade Expands Service and Support

Monday Jun 25th 2001 by James Alan Miller

New Geneva facility to provide 24 x 7 support and access to Brocade interoperability labs

SANs provider Brocade Communications Systems, Inc. today announced the opening of a service and support center in Geneva, Switzerland.

According to the company, the Brocade Europe, Middle East, and Africa (EMEA) Regional Support Center represents the continued commitment of Brocade to the European region and will provide 24 x 7 in-time zone assistance for Brocade OEM and channel partners delivering service and support to end-customers. The center will also be available to Brocade partners for interoperability testing and configuration qualification.

Olaf Swantee, director of the Compaq Enterprise Storage Group for Europe, the Middle East, and Africa commented, "The opening of this center allows Compaq and Brocade to strengthen support to our customers. It is another step towards the truly open storage area network and demonstrates open SANs at work. Open standards, as championed by Compaq for 20 years, are the way forward for the storage industry. Customers will no longer accept proprietary solutions, especially as IT spending on enterprise storage eclipses server spending."

In addition, all Brocade Education training courses and certification will be offered through the Brocade EMEA Regional Support Center to Brocade partners and the public.

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